Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Outstanding ecommerce customer service is our specialty. Learn how to deliver support that sets your business above the competition.
Compare xSellco’s eDesk vs. Zendesk, Freshdesk, Gorgias and Re:amaze, exploring top features...
Oct 08, 2020 13 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
For online sellers, providing great customer service for eBay and Amazon is...
Jun 27, 2016 2 min read
One of the most important things for ecommerce customer service is responding...
Mar 24, 2016 5 min read
Keep getting a machine when you call the eBay customer service number?...
Jan 07, 2016 6 min read
When our business really took off on eBay and Amazon, we faced...
Jan 05, 2016 5 min read
Amazon and eBay email management can get out of hand quickly when you’re...
Dec 30, 2015 2 min read
December 17, 2015: a day that will live in infamy. For about...
Dec 17, 2015 1 min read
A while back, we were extremely frustrated by the challenges involved in...
Dec 14, 2015 2 min read
It seems like everyone’s talking about the benefits of relationship marketing. But...
Oct 20, 2015 2 min read
Many shoppers are still nervous about buying online. They worry the seller...
Oct 13, 2015 3 min read
eBay returns procedure can take a while to figure out. Their sellers' guide...
Oct 09, 2015 3 min read
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